Unfortunately, this didn't work either, as Windows reported that Alan had the latest driver installed.Īfter that I did a bit of research and tried some registry fixes, including one that was downloadable and labeled as "kb_code39_fix.reg" that fixed "upper filters". Oftentimes if the driver is incorrect or out of date, updating it to the next version (if one is available) will fix the issue. The next thing I tried was to 'update' the existing driver. 9 times out of 10 this will fix a driver issue, especially where the driver isn't loading properly, for whichever reason. The first thing I did was go into Device Manager and delete the current keyboard driver, then had Device Manager re-detect the hardware. Troubleshooting: Keyboard Not Working: Driver Corrupt or Missing (Code 39) Error
Initially I thought this might have been a mistake, because PS/2 keyboards are usually external keyboards - however, it's possible the laptop keyboard and PS/2 keyboards use the same driver.īelow I'll describe what I did in order to resolve the issue, then I'll list the details in step-by-step order so you can do the same. Sure enough, his laptop keyboard was listed as a "PS/2 keyboard" with error code 39. I have not had this problem before but was willing to connect with Alan using my remote desktop support service to have a closer look. The only way I can type right now is using the on-screen keyboard, which is very inconvenient.
You fixed my computer a few years back using your remote desktop support service, and I'd like to hire you again to fix this keyboard error code 39 issue. I have scoured the Internet and have tried various registry 'fixes' online, but nothing works! The specific error message is: 'Windows cannot load the device driver for this hardware.
I looked at the status of my keyboard under Device Manager and it reports that my keyboard is a 'Standard PS/2 Keyboard' with an error code 39.
I rebooted my laptop recently, and now my keyboard has completely stopped working.
0 kommentar(er)
